Shipping Policy
Free Canadian Shipping
At Kandinsky Bags, we're pleased to offer complimentary shipping on all orders within Canada. Our commitment to accessible shopping means there's no minimum order requirement to qualify for free shipping.
- Free shipping throughout Canada
- No minimum order value
- Shipped from Winnipeg, Manitoba
- Delivery via Canada Post or FedEx
Delivery Times
We process orders Monday through Friday, excluding holidays. Our standard delivery timeframes are:
- Order processing: 1-2 business days
- Standard delivery: 3-7 business days
- Remote areas: May require additional 2-5 business days
International Shipping
We currently offer international shipping to select countries. International shipping rates and delivery times vary by destination:
- United States: 5-10 business days
- Europe: 7-14 business days
- Asia Pacific: 10-15 business days
International shipping costs are calculated at checkout based on destination and package weight.
Order Tracking
Every order is monitored throughout its journey. You'll receive:
- Order confirmation email
- Shipping confirmation with tracking number
- Regular status updates
For any shipping inquiries, please contact us at:
- Email: ask@kandinsky.com
- Phone: +1 (204) 233-2981
- Address: 291 Rougeau Ave, Winnipeg, MB R2C 4A1, Canada
Special Considerations
- Weather conditions may affect delivery times
- Holiday seasons may experience longer processing times
- COVID-19 may impact delivery schedules in certain regions
Lost or Damaged Packages
In the rare event that your package is lost or damaged during transit:
- All shipments are insured
- We'll replace or refund lost/damaged items
- Claims must be filed within 48 hours of delivery